11kk FAQ — Betting, Withdrawals and Casino

At 11kk, if a match ends as a no-result due to rain or any other reason, all bets on that match are void and the full stake is returned. However, in a multi bet, that selection is cancelled and the remaining selections continue — the combined odds are recalculated. The rules for each market are detailed on 11kk's Terms and Conditions page.

Yes, with a single 11kk account you can bet on BPL, IPL, T20 World Cup, ICC Test series — all tournaments. From Bangladesh Tigers matches to major international cricket — everything can be managed from the same dashboard. Football and other sports are also available on the same account.

Simply multiply the decimal odds by your stake to get the total return. Example: Team A's odds are 1.80 and Team B's odds are 2.00 — if you bet ৳1,000 on Team B and Team B wins, you get back ৳2,000 (৳1,000 profit); if Team A wins, you lose ৳1,000. Decimal 2.25 equals fractional 5/4 and American +125 — all three represent the same value.

Popular cricket markets at 11kk include: Match Winner, Top Batter, Top Bowler, Total Runs in First Innings (Over/Under), Power Play Runs, Man of the Match, Next Wicket Method and live in-play markets — where odds update continuously during the match. Go to the cricket betting section to find your preferred market.

In a multi bet, the odds of multiple selections are multiplied together, so the return can be much higher — but all selections must win. Example: three selections at odds of 1.50, 1.70 and 1.80 — combined odds are 1.50 × 1.70 × 1.80 = 4.59 (rounded). A ৳100 bet returns ৳459 if all three win; if even one loses, the entire ৳100 is lost. Choose your selections with the risk in mind.

In a handicap market, the weaker team is given an advantage, so the odds for both sides are closer together. In an over/under market, you bet on the total number of runs rather than on team performance. These markets offer an alternative approach compared to picking a straight match winner — especially when the outcome feels uncertain.

Approved withdrawal requests at 11kk are usually processed within 5 to 30 minutes. This timeframe applies to all three mobile wallets — bKash, Nagad and Rocket. For bank transfers, the bank's own processing time may be added. Withdrawals are faster when account verification is complete.

No. Under 11kk's rules, withdrawals can only be made to the mobile wallet or bank account registered in the player's own name. Payments to third-party accounts are not made. Using the same wallet for both deposits and withdrawals is required for security.

To withdraw bonus winnings, you must meet the wagering requirement. 11kk's welcome bonus wagering requirement is 10 times the bonus amount. Example: if you deposit ৳1,000 and receive a ৳1,500 bonus, your total balance is ৳2,500 — to withdraw, you must place bets totalling ৳1,500 × 10 = ৳15,000. Once the requirement is met, the full balance becomes withdrawable.

Yes. 11kk processes withdrawals 24 hours a day, 7 days a week — including nights and public holidays. Processing is usually completed within 5–30 minutes. If you have any issues, Bengali-language support is available 24/7 via live chat or email.

If your withdrawal has been pending for more than 30 minutes, first check — whether your account verification is complete, whether your wallet number is correct, and whether the wagering requirement has been met. If everything is in order, contact 11kk via live chat. The minimum withdrawal amount is ৳800 — requests below this amount will not be processed.

The minimum withdrawal amount at 11kk is ৳800 — the same rule applies for all methods. Available withdrawal methods are: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). Cryptocurrency withdrawals are not available.

11kk has three VIP tiers. The Bronze tier offers up to 0.3% cashback per week. The Silver tier offers up to 0.7%, and the Gold tier offers up to 1.0% weekly cashback. Cashback is calculated on the net loss for that week.

At 11kk, you move up to higher VIP tiers gradually through regular play and betting activity. The more active you are, the faster your tier advances. Starting from Bronze, you can reach Silver and then Gold. Tier upgrades happen automatically — no separate application is needed.

Weekly cashback is calculated by subtracting total winnings from total losses for that week. Example: if a Silver member has a net loss of ৳20,000 in a week, they receive ৳20,000 × 0.7% = ৳140 cashback. This is the maximum cashback for the Silver tier. It is credited to your account automatically each week.

In addition to weekly cashback, 11kk VIP members receive priority customer support with faster response times. Higher-tier members receive special promotional offers and invitations to exclusive events. Deposits and withdrawals on VIP accounts are also given priority.

11kk's VIP cashback is added to the account balance. The specific terms of cashback use are stated in 11kk's terms and conditions — in some cases limited wagering may apply. For the latest information, see the Terms & Conditions page or contact live chat support.

The minimum deposit at 11kk is ৳200 — for all methods (bKash, Nagad, Rocket, bank transfer). You can start playing slot games with a ৳200 deposit. However, each slot has its own minimum bet amount — generally you can start from as low as ৳1–2 per spin. It makes sense to choose a game that suits your budget.

RTP (Return to Player) is the theoretical payout rate of a slot — a measure of how much is returned on average per ৳100 bet over a long period of play. Example: Fortune Tiger's maximum RTP is 96.81%. This is not a guarantee; it is only a long-term average. Short-term results are completely random — each spin is independent.

In a progressive jackpot, a small portion of every bet is added to a pool, so the amount keeps growing until someone wins it. When someone wins the jackpot, the pool resets to zero and starts again. On some slots at 11kk (such as Fortune Gems 2 and JILI's Jackpot Joker), the jackpot is triggered by a specific combination or bonus round.

High-volatility slots pay out less frequently, but wins tend to be larger — such as Hacksaw Gaming's Wanted Dead or a Wild. Low-volatility slots pay out smaller wins more often, keeping your balance going for longer. Players with smaller budgets can play for more time by choosing low-volatility games.

Most slot games at 11kk have a demo or free-play mode, where you can understand the game mechanics, bonus features, and paylines without using real money. However, winnings in demo mode cannot be withdrawn — it is for practice only. It is recommended to try a game in demo mode before placing real bets.

On a small budget, it is better to choose low- to mid-volatility games. PG Soft's Mahjong Ways (maximum RTP 96.92%), JILI's Fortune Gems (maximum RTP 97%), and Pragmatic Play's The Dog House (maximum RTP 96.51%) can be played at relatively affordable spin sizes. A higher RTP does not guarantee maximum profit, but it offers better balance over the long term.